Scam and Fraud Alerts
Protect yourself against fraud and scams by staying up to date on the latest scams and fraud alerts.
Text Message Phishing Scam
It has come to our attention that members are receiving text messages from a phone number claiming to be Hawaii Central FCU or another Hawaii credit union and notifying the member that their account has been compromised and to click on a link, which then asks them for their login information. This is a scam. Do not click on any unusual links or give out any sensitive information.
Hawaii Central FCU staff will never ask for your account number, login information or any other confidential information unless the call or inquiry is initiated by the member. All calls from Hawaii Central FCU staff will come from our main line (808) 536-3677, or our VISA Fraud Department (888)918-7313 or a fraud text alert from 91937. If you receive a suspicious call, text, email or letter, please contact us at (808) 536-3677 or through video chat on our website to verify what you received was really from Hawaii Central FCU.