Careers

At Hawaii Central Federal Credit Union, we are always looking for enthusiastic and motivated individuals to join our team. A great opportunity for that right person!

Complete the online form or you may also complete the application and mail or drop it off at the main branch:

Hawaii Central Federal Credit Union, Attn: Human Resources
681 South King Street, Honolulu, Hawaii 96813.

Open Positions

Executive Assistant

Primary Responsibilities:
The Executive Assistant conducts notary services within the credit union serving as a notary to the public and credit union. The Executive Assistant provides administrative support to President, Officials and Volunteers. The Executive Assistant also provides support to executive personnel to help ensure that HCFCU’s strategic plans, initiatives and goals are met.

Essential Duties

1. Provides daily support to the President, Officials and Staff by coordinating appointments, meetings and travel arrangements.
2. Provides written formal correspondence and communications for the President, Board personnel and Volunteers as directed.
3. Attend Board and/or Committee meetings and prepare accurate and complete meeting minutes in a timely manner.
4. Maintains official HCFCU records in proper order and form.
5. Meet critical deadlines in either written or oral form.
6. Advise President, Board Officials, Supervisory Officials and Committee Members of pending operational credit union matters either by phone, e-mail or written correspondence.

Minimum Qualification Requirements:

1. High school graduate or equivalent.
2. Excellent organizational skills.
3. Must be able to effectively and professionally communicate (both in written and oral form) to both internal customers and external members.
4. Strong computer (Word and Excel) skills.
5. Ability to work flexible and/or long hours.
6. Previous Secretarial experience preferred.
7. Active State of Hawaii Notary Public commission required.

Teller II

Primary Responsibilities:
The Teller II is responsible to accurately process member’s transactions while providing the member with a positive, memorable experience. The Teller II position is also responsible to open new accounts and effectively profile new and existing members and make appropriate suggestions for products and services (both loans and deposits) to help them meet/exceed their financial objectives.

Essential Duties:

1. Responsible to ensure positive member experiences at every touch point (in person, over the phone, etc.) Ensure that new and existing members are provided information concerning the Credit Union, its products, services and policies. Actively engage members and ensures they are effectively profiled, educated and when appropriate, cross-sold additional products/services (both loans and deposits) to help them meet/exceed their financial objectives. Able to also actively engage members while opening new accounts and adding additional services to their relationship with the Credit Union.
2. Maintains a clear understanding of applicable regulations and disclosures, and the Credit Union’s policies and procedures. Responsible to comply with these rules and regulations as it pertains to the handling of cash and negotiable items and the servicing of member’s accounts.
3. Processes all transactions in an accurate and efficient manner, keeping cash differences and non-policy losses at a minimum.
4. Address member’s questions/concerns, including any required research. Provide members with effective solutions and alternatives in a timely manner, or, as applicable, refer them to the proper person for specific information and assistance.
5. Builds, retains and acquires member relationships to achieve sales and service goals for the branch. Participates in cross training opportunities to gain additional knowledge. Actively participates in all branch/Credit Union sales promotions and campaigns, including but not limited to outbound member calls and referrals.

Minimum Qualification Requirements:

1. One year cash handling & customer service experience preferred.
2. Must be able to effectively and professionally communicate to both internal customers and external members.
3. Must have a basic PC knowledge.
4. New Accounts experience preferred.