Careers

At Hawaii Central Federal Credit Union, we are always looking for enthusiastic and motivated individuals to join our team. A great opportunity for that right person!

Complete the online form or you may also complete the application and mail or drop it off at the main branch:

Hawaii Central Federal Credit Union, Attn: Human Resources
681 South King Street, Honolulu, Hawaii 96813.

Open Positions:

Real Estate Loan Officer

Primary Responsibilities:
The Real Estate Loan Officer will be responsible for originating and closing mortgage loans, evaluating and verifying loan applications. Providing exceptional customer service and staying current on the mortgage industry trends.

Essential Duties:

1. Establish and manage partnerships with local real estate offices.
2. Efficiently completing residential mortgage loan applications and ensuring all documentation is accurate and complete.
3. Guide members through the loan application process from pre-approval to close.
4. Match members with appropriate products.
5. Coordinate with processors and underwriters to ensure efficient closings.
6. Knowledge of and compliance with state and federal laws, rules and regulations, and market trends.
7. Knowledge of credit union’s core process system and other related credit union applications.
8. Ability to price loans and lock interest rate commitments in accordance with loan products.
9. Communicate effectively and professionally with credit union employees, members, borrowers, regulators, and third-party vendors.
10. Understand applicable credit union policies and procedures.

Minimum Qualification Requirements:

1. Minimum 3 years experience in the mortgage industry, sales, HELOC or banking experience.
2. Knowledge of relevant regulations and compliance guidelines.
3. Attention to detail and ability to analyze financial information.
4. Effective verbal and written communication skills.
5. PC knowledge, word processing, email, spreadsheet and other related applications.
6. Ability to work flexible hours.
7. Active NMLS required

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Real Estate Loan Underwriter

Primary Responsibilities:

Responsible for evaluating Real Estate loan applications by analyzing credit reports, income, assets, and debt to assess risk, ensuring compliance with policies and regulations, and making approval/denial decisions, while also communicating with loan officers/members and maintaining loan file accuracy.

Essential Duties:

1. Evaluate residential loan files/applications for qualification to various loan programs available.
2. Underwrite all Real Estate related loans to provide proper representations and warranties to investors.
3. Review purchase contracts, appraisals, property standards to meet investor, state and federal guidelines.
4. Underwrite loan files to include necessary documentation ensuring compliance with investor and industry guidelines and qualifications.
5. Maintain updates, changes and have a clear understanding of applicable regulations and disclosures to investor, mortgage lender, mortgage insurance companies and credit union service organizations.
6. Ability to identify, define, provide specific detailed information and responses with regards to questions and concerns on a timely basis.
7. Knowledge of investor and loan program guidelines including but not limited to FHLMC, FNMA, FHA, VA, HELOC, various credit union real estate products and services as well as insurance companies.
8. Able to read, analyze and comprehend common, technical and legal industry forms and documents specific to the real estate and credit union lending industry.
9. Must be able to work with little supervision, possess efficient and accurate record organization, management and accountability skills necessary to work effectively under pressure to meet critical deadlines and make sound decisions.
10. Communicate verbally, effectively and professionally with credit union officials, third party vendors, regulators and investors.
11. Knowledgeable in credit union policy, practices and procedure.

Minimum Qualification Requirements:

1. Bachelors’ Degree in Business and or 7-10 years experience in the real estate lending industry.
2. NMLS License.
3. Must possess effective written and verbal communication skills.
4. PC knowledge, word processing, email, spreadsheet and other related applications.
5. Ability to work flexible hours.

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Teller

Primary Responsibilities:

The Teller II is responsible to accurately process member’s transactions while providing the member with a positive, memorable experience.  The Teller II position is also responsible to open new accounts and effectively profile new and existing members and make appropriate suggestions for products and services (both loans and deposits) to help them meet/exceed their financial objectives.

Essential Duties:

1. Responsible to ensure positive member experiences at every touch point (in person, over the phone, etc.)  Ensure that new and existing members are provided information concerning the Credit Union, its products, services and policies.  Actively engage members and ensures they are effectively profiled, educated and when appropriate, cross-sold additional products/services (both loans and deposits) to help them meet/exceed their financial objectives.  Able to also actively engage members while opening new accounts and adding additional services to their relationship with the Credit Union.
2. Maintains a clear understanding of applicable regulations and disclosures, and the Credit Union’s policies and procedures.  Responsible to comply with these rules and regulations as it pertains to the handling of cash and negotiable items and the servicing of member’s accounts.
3. Processes all transactions in an accurate and efficient manner, keeping cash differences and non-policy losses at a minimum.
4. Address member’s questions/concerns, including any required research.  Provide members with effective solutions and alternatives in a timely manner, or, as applicable, refer them to the proper person for specific information and assistance.
5. Builds, retains and acquires member relationships to achieve sales and service goals for the branch.  Participates in cross training opportunities to gain additional knowledge.  Actively participates in all branch/Credit Union sales promotions and campaigns, including but not limited to outbound member calls and referrals.

Minimum Qualification Requirements:

1. One year cash handling & customer service experience preferred.
2. Must be able to effectively and professionally communicate to both internal customers and external members.
3. Must have a basic PC knowledge.
4. New Accounts experience preferred.